Evaluate & comment on customer service in retail stores, restaurants & various services in the State.
We get hired to go to other peoples companies and act like customers in order to know how the staffs are handling their services in relation to their customers. Once we have a contract to do so, you would be directed to the company or outlet, and you would be given the funds you need to do the job (either purchase products or required services), after which you would write a comment on the staffs activities and give a detailed record of your experience.
Most companies employ our assistance when people give complains about their services, or when they feel there are needs for them to improve their customer service.
Your identity would be kept confidential as the job states (secret/mystery shopper). You will be paid $500 for every duty you carry out, and bonus on your transportation allowance and funds would be given to you if you have to dine as part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area.